Shipping policy

All Standard UK Shipping is absolutely free!! We love spoiling you.

How will my order be shipped?
Standard and Express shipping in the UK will be delivered via Royal Mail. All international shipping will be shipped via DHL.

How long will it take to ship?
Standard Shipping – Royal Mail (3-5 Business Days)
Express Shipping – Royal Mail (48 hours)
International Standard Shipping – DHL (5-12 Business Days) - expect delays of up to 4 weeks due to COVID

Countries we ship to:
United Kingdom, Europe, Asia, United States, Australia & New Zealand

Please note that subscription products are currently only available in the UK and Ireland.

Custom and duty charges:
Deliveries to countries outside the UK might incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you. If you have any questions please email our support team at

Public Holidays:
Please note: Shipping days do not include weekends or public holidays.

Authorised by The Bainbridge Group, trading as Raw Beauty Lab

Company number: 10795212

Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ